The Frontier Airlines Columbus Office is a convenient option for travelers seeking in-person assistance with flight reservations changes and other travel-related issues. The staff is courteous and knowledgeable helping passengers navigate various situations like lost baggage or schedule adjustments. While the office is clean and welcoming high-traffic times can cause longer wait times so it's helpful to plan accordingly. Many customers appreciate the ease of having a physical office for personalized service making it a valuable resource for those who prefer face-to-face interactions over digital channels.